Frequently Asked Questions

How do I switch to Constellation?

Making the switch is easy:

  • Have your utility bill and account information ready
  • Enter your zip code into our compare plans tool (located at the top right of the page) to see offers in your area
  • Compare plans and rates
  • Read the terms and conditions of the plan
  • Select the plan and enter your contact and account information into our easy online form

Do I have to notify my utility about the switch?

There is no need to contact your utility. Constellation will contact your current utility about your switch.

Is my personal information safe?

Yes, Constellation is required by law to keep your information confidential.

What changes if I switch to Constellation?

The only thing that changes is your electric or natural gas supply rate.  Your utility will continue to deliver electricity and natural gas to your home or business and service all equipment such wires and meters.

For any emergencies and power outages please contact your utility directly.

How do I contact Constellation’s customer service?

Call us at (888) 897-6804 or email us at